For Business service request click HERE:
Please read the points below before requesting a service:
- Cost of your visit: Your home visit service will cost £40 if you are a new customer. For existing customers the charge is £50. If you require more than one service or hardware parts are required additional fee will apply, you will be notified in advance.
- Request Quote: Complete the form below, you don’t need to provide your address if you are only requesting a quote. Provide details of your PC and your requipments and we will respond to you with a quotation.
- Appointments: We will provide you with a one/Two hours slot appointment either by a phone call or via a text message. Our engineer arrival time will be anytime within the allocated slot time.
- Cancellation: To cancel a visit please text “Cancel” plus your name. Alternatively, call us to let us know. You must send the cancellation request from the same mobile number that you provided in your original request. If you have an appointment, you must give us at least three hours cancellation notice before the start of your appointment slot time to avoid a cancellation fee.
- Evening Appointments: If you have requested an evening appointment (5pm – 8pm), there will aditional charge of £20. This amount is payable even if no repair is possible during our visit. You will be notified in advance if this charge is applicable.
- Service Area: We support most areas within 50 miles from our base in Harrow, north-west London. These area mostly located around the M25. Please check our supported locations.
- Prices: Please see our price list for more details.
- Terms and Conditions: Please see our Terms and Conditions page for full details.